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Privacy Policy


Cheeky Monkey collects personal information from our customers in the regular course of doing business online at https://www.cheekymonkey.ca/ and in our Cheeky Monkey retail stores.

Cheeky Monkey is committed to respecting your privacy and protecting your personal information. All of your information, including credit card numbers, email addresses, phone numbers and personal data are treated with care. We do not sell or share our customer list with any outside party unless required by law.

 

Use of Personal Information:

Cheeky Monkey may collect and store personal information that you provide when creating an account, creating and/or updating a registry or purchasing and/or returning products either in-store or online using our website https://www.cheekymonkey.ca/. Information may also be stored when you request delivery of your purchases, purchase services, participate in seminars, rent products, participate in promotions, ask questions and register for our email program.

 

Collection of Personal Information when provided:

  • Name, address and telephone numbers
  • Customer payment information
  • Customer purchase history and product preferences
  • Customer opinions and interests
  • Registry information such as expected due dates or birthday information

 

Non-personal identification information:

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider utilized and other similar information.

 

Web browser cookies:

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

 

Security:

When your credit card information is sent via our shopping-cart purchase page, it is encrypted and protected by Secure Sockets Layer (SSL) encryption technology. SSL is currently the safest way to send credit card information over the internet. Never send your credit card information via email as it is not secure.

 

How do we use this information?:

The main reasons we collect personal information from you are:

  • To complete a sale or transaction with you
  • To place special orders on your behalf
  • To deliver products directly to you
  • To complete rental services
  • To limit the possibility of fraud when we process your returns

 

If it’s a necessary part of any of these transactions, we may disclose your information to another company. For example, we will pass on your name, address and phone number to a courier company to complete a delivery.

We also use your personal information for other, secondary reasons, including:

  • Customer service
  • Marketing

 

Sometimes, we also share your personal information with other companies, including:

  • Couriers and/ or delivery services
  • Product suppliers for the placement of a special order
  • Rental service suppliers

 

We will also disclose your personal information if we are required by law to do so.

 

How do we obtain your consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, providing customer service, sending email or post mail we assume you consent to our collecting it and using it for that specific reason only.

If we ask you for personal information for a secondary reason, like email marketing, we will either ask you directly for your consent or provide you with an opportunity to say no. Saying no is called opting out.

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

 

How do I opt out?

If you choose not to receive our marketing emails you may click the link at the bottom of the emails that say “unsubscribe from this list”.

 

Changes to this privacy policy

Cheeky Monkey Inc. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Contact Information:

If you have any questions or concerns about our collection, use or disclosure of your personal information, please contact us:

Cheeky Monkey Inc.
1215 Fanshawe Park Road West
London, ON
N6G 0R9

1-877-645-6706

info@cheekymonkey.ca